What to do when plastic surface does gets scrathed and do have scrathes on the xbox series x wireless controller in carbon black in this case or the situation on this scenario. How this problem can get fixed on the solution. How this issue can to be ressolved on the resolution?
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Don’t know where you are but they may have options to buy replacement parts. Or look at other stores if you want and they might have a 3rd party option.
https://www.microsoft.com/en-us/store/collections/Xbox-Wireless-Controller-repair-parts