Share button not working correctly on an Xbox One?

This is near impossible to google because of the overlapping words, but I CANNOT get the share button to work correctly on an Xbox One from a Series controller. It only ever does what “share button held” is mapped to, no matter if it’s the Save Clip or Screenshot.

Wondering if anyone else has this issue. This is happening on two separate Series controllers, and doesn’t matter if i do a normal quick press or a lightning fast quick press… it always just does the held action.

And I just updated the firmware in both controllers. Interestingly, the dashboard detects if a screenshot is attempted via quick press and does the pop up about needing to be in a game.

It used to work correctly too…