Ok, im starting to get annoyed here and I’m not sure where to go to sort it out. So if someone can put me on the right track it would be much appreciated.
I bought and downloaded Doom 1, Doom2 and Doom 3 from the Microsoft store and downloaded to my One X a number of months ago. They were the 360 versions and playable through BC.
Now I have my Series X and have all my games on external drives, I tried to play one of them but it wouldn’t load and said to make sure I own the disc or bought the game.
So I then transferred them to the Series X SSD and tried to play them from there. It gave me the same error.
When it came up with “Do you won this game or app” I clicked the “See in Microsoft store” and then it comes up with the game but says "Not currently available ".
Now from the outset it seems that Microsoft for some reason is disabling games that I have paid money for. It seems to have happened after the Zenimax deal closed.
Anyone know how I can go about getting my games to work, or who I can complain to about it?
Its pretty shirty.
I know this isn’t a lot of help and I realize that not everybody has Twitter, but I’ve noticed that with many brands especially airlines if you bring it up on Twitter they seem to respond to you quicker than any other option.
I also own those titles on the 360 and wouldn’t mind them being added to my future Series library. It doesn’t seem right that these games would not be supported through BC just because newer ones were sold on the Xbox One. So I think you’ll find a lot of sympathizers through there and then they can help amplify your concern (and like I said, I share that concern).
The problem with reinstalling them is that they are no longer available to download on the Microsoft store.
That’s what makes me suss that this is a deliberate thing by MS.