I am asking this for my brother, since he’s not registered here. He asked me if I could help him, so here I am.
So basically here is his post he also did on Epic site.
We would like to know how to Unlink my Xbox from and Epic account. It keeps saying my Xbox is linked but that’s not the case! I logged in on my Microsoft account and searched for linked stuff. Epic was there on my account and also on my son’s Microsoft account so we deleted it both. Then tried it again but it keeps saying my Xbox is currently linked to an Epic account.
I tried everything, as well as all the things it says on the site of Epic but it keeps saying its linked… So we cannot do anything right now it needs te be unlinked! I hope Epic will come with a solution but on their website it says it can take quite a few days before I get an answer.
Right now my son cannot activate his 20 euro V-bucks card because it needs to be linked to HIS account. Hopefully this will be resolved.
Is there any other way to help me with this? I currently ran out of options